Frequently Asked Questions (FAQ)

General Info

Q:  What is IAC?
Q:  Is it free to have a page on IACmusic.com?
Q:  How come there are so many great indies I've never heard before at IAC?
Q:  Who runs IACmusic?
Q:  What is the mission of IAC?
Q:  Is IAC buying an FM radio station?
Q:  IAC looks so different from the other sites, is this deliberate or just the way it turned out?
Q:  I see the counter on the front page, are there really that many people visiting the site?
Q:  I just started a page and have a lot of questions, I need assistance.
Q:  What is the KIAC Big 50?  When is it updated?
Q:  What is IAC Prime?
Q:  What are all these stations I see on the site?
Q:  Are there any hidden functions on the IAC Player that pops up when you click on a song or station?
Q:  What are the best ways to promote my music using IAC?
Q:  How can I join the IAC forums?
Q:  Is it true you can set the forum to different themes and color schemes?
Q:  If I want to find songs in a specific style, how can I do that?
Q:  What is the IAIA?
Q:  Why do I see name artists on the site, they shouldn't be allowed to compete with indies.
Q:  What's this about the Legends of IAC?
Q:  What is the overall business plan for IAC?
Q:  How can I keep up-to-date on what's going on at IAC?
Q:  Can I volunteer to help with IAC?

Songs

Q:  How do I upload songs?
Q:  How do I pick a genre?
Q:  What are the unusual subgenres I see around the site, some of them are crazy.
Q:  I can't decide on a genre for my song.
Q:  I don't really believe in genres.
Q:  What bitrate kbps mp3s must I use?
Q:  I see a special slot on the Song Upload page for Super Hi Fi Files, what is this? 
Q:  How many songs can I have on my page?
Q:  If I came in as a basic artist with 3 songs, if I delete one will I only be allowed to have 2 songs?
Q.  My songs are not showing up on my page, what gives? 
Q:  How do I edit the information for my song?
Q:  Can you cover up my songs so they don't show up on your page?
Q:  There's a picture I didn't upload next to my song.
Q:  I can't seem to get songs to stream, what gives?
Q:  Can I sell my songs as download singles?  How?
Q:  How much should I charge for my songs?
Q.  I have a track on my page and I'd like to replace it with the same track--different mix--so therefore a different file.  If I do so will its play history and chart ranking be affected?
Q:  Can I post songs with profanity in them?
Q:  My song for some reason plays too fast, how come?
Q:  Can I post cover songs at IAC?
Q:  Can I post short song clips?
Q:  How do songs get on Hitline?
Q:  How can I get my song on somebody's station?
Q:  I don't want my songs to be on the charts.
Q:  My song picture isn't showing up on the player.
Q:  Who is the A&R guy?
Q:  Can I put my music videos up at IAC?

Artist pages

Q:  How can I start an artist page, must I have an invite, and how much does it cost?
Q:  I can't seem to log in, what's going on?
Q:  I'm having trouble uploading a picture..
Q:  I'm having trouble changing my artist picture, it doesn't seem to take the new one.
Q:  Can we have a short url for our artist page?
Q:  How do I change the color of my page?
Q:  I don't want a tagboard on my page.
Q:  Somebody posted something nasty on my tagboard.
Q.  How do I link my other site(s) to my IAC page? 
Q:  There's an error message when I click on a certain link..
Q:  How can I make my basic page a prime page?
Q:  What benefits come with an IAC Prime subscription?
Q:  How soon will my Prime page be activated?
Q:  Can I subscribe if I don't want to sign up for Paypal?
Q:  Can I place advertising for my artist page on iacmusic.com?
Q:  Can we add html and "pimp up" our pages?
Q:  Can I change my artist name?
Q:  Can I have more than one artist page?
Q:  How do you use the photo gallery? 

Stations

Q:  What are stations about, why start a station?
Q.  How are Stations ranked at IAC?
Q:  How often do the stations rankings change?
Q:  Can I play my stations outside of the IAC site?
Q:  What is KIAC Radio?
Q:  How can I get my songs on KIAC Radio?
Q:  How many stations can I start?
Q:  My station stops playing at a certain song, what's the problem?
Q:  What are station adds?
Q:  What are genre-based stations on the Station Homepage?
Q:  Is it okay to spam station tagboards?
Q.  Is there a limit to the number of songs you can have on your station?

Charts and Statistics

Q:  How should I read the columns in Chart Positions and Plays (Song Statistics)?  Raw Plays?  Unique Plays?  What do these values mean?
Q.  What are the Charts based on? 
Q:  What is the exact formula used for the genre charts?
Q:  It seems like some artists are gaming the IAC charts.
Q:  My song is in the top 5 in its genre, why isn't it on the KIAC Big 50?
Q:  How can I get on the KIAC Big 50?
Q:  How often do the genre charts update?
Q:  I have less plays on a song than I did a week ago, something is messed up.
Q:  What is the "underground 40?"
Q:  The charts are unfair.

the pipeline

Q:  What is "the pipeline?"
Q:  How do I sign up for a pipeline page?
Q:  How can I set up what music plays on my pipeline page?
Q:  I'm having trouble setting up a pipeline page, it says the name is already taken.
Q:  How does one get a featured blog?
Q:  I don't really get the pipeline, what purpose does it serve?
Q:  Why can't we log into our pipeline page at the same time as our artist page?
Q:  Can we build up a list of friends on the pipeline? How do I request that another person be my friend?
Q:  Can we add html and "pimp up" our pipeline pages?
Q:  How do I change the color of my pipeline page?
Q:  What does it mean when the logo on a pipeline page is blinking?
Q:  What does it mean when the logo on my pipeline administration page is blinking?
Q:  I don't want a tagboard on my page.
Q:  Somebody posted something nasty on my tagboard.
Q:  What is a secret message?
Q:  What are "action pages?"
Q:  I notice the KIAC Big 50 plays on my pipeline page, is there a way to change that?
Q:  How can I change which pics show up on my pipeline page?
Q:  Why are there 2 different blogs on the pipeline pages?
Q:  Is there a short url for pipeline pages?
Q:  What is the KIAC Top 5 Artist feature about on the pipeline?
Q.  When I logged into my Pipeline Administration today, it looked just like my Artist Administration, why is this? 
Q.  How can I change my User Name on the pipeline? 
Q:  What can I do to network on the pipeline?

Digital Sales, DMDs/CDs/etc.

Q:  How can I sell my songs on IAC?
Q:  Do I have to be a Prime member to sell my songs?
Q:  How much should I charge for my download?
Q:  How much does IAC take out of each sale?
Q:  What is a DMD?
Q:  What is an Ultrapage?
Q:  How does somebody create an elaborate Ultrapage?
Q:  How much does a DMD cost?
Q:  What's the best price to put on my DMD?
Q:  Can I sell my already made CD on IAC?
Q:  How does the payout work for sales?  Do I need to set up a paypal account?
Q:  How can I tell if I'm selling any downloads or DMDs?
Q:  Can artists buy music if they don't have Paypal?
Q:  Why does IAC take no commission for music sales?


 
 

General Info

 

Q:  What is IAC?

A:  IAC is Independent Artists Company, the Indie Capital of the World.  It is comprised of several components, only one of which is the music site.  Other facets will be coming over the course of the next several years.

 

Q:  Is it free to have a page on IACmusic.com?

A:  Yes, it is free to have both an artist and a pipeline page.  You can also upgrade the artist page to IAC Prime which includes additional features.

 

Q:  How come there are so many great indies I've never heard before at IAC?

A:  Even before the site went online, the programming dept. at IAC conducted an unprecedented online talent search which continues to this day.   IAC believes that the greatest living artists are currently in the indie realm.

 

Q:  Who runs IACmusic?

A:  The founders are all indie artists themselves with years of experience in music, particularly in the realm of online mp3 sites.  The CEO Dave Walton also started another music site that's still in operation to this day and was an innovator in the field of internet radio.  The COO Scott Stambaugh worked for another site previously and founded an artist rights organization.  With Executive VP Sandy Zeiger, the 3 founders live for rock and the championing of indie artists.

 

Q:  What is the mission of IAC?

A:  You can read the mission statement HERE.

 

Q:  Is IAC buying an FM radio station?

A:  IAC is actually planning an entire radio network and our first station, KIAC-FM, near Kansas City, is coming soon.

 

Q:  IAC looks so different from the other sites, is this deliberate or just the way it turned out?

A:  IAC set out to create a site where the outward appearance reflected the creativity of the artists themselves.  The front page changes each time you view it.  No cookie-cutters were used in the building of the site.

 

Q:  I see the counter on the front page, are there really that many people visiting the site?

A:  That number represents the aggregate number of concurrent sessions on all IAC servers. A new session starts when someone opens their browser and visits IAC. As they move from page to page within the site, that session stays active and continues to be counted in the Connected Users. A session ends when there's 20 minutes of inactivity. When any IAC server is restarted, the number of sessions for that server resets to zero. If all IAC servers were restarted simultaneously, the reported number of connected users would start out again at zero.

 

Q:  I just started a page and have a lot of questions, I need assistance.

A:  Our Support Hotline can be found on any administration page or write HERE.  We take a lot of pride in our support dept. and are renowned for this, many artists have said it's the best they've seen anywhere.

 

Q:  What is the KIAC Big 50?  When is it updated?

A:  It's the main feature chart on the site, our simulated radio playlist.  It is compiled by the programming department. The new KIAC Big 50 comes out on Sunday afternoon.

 

Q:  What is IAC Prime?

A:  IAC Prime is the upgraded artist plan which allows you to upload up to 30 songs, have a photo gallery which works in conjunction with a Deluxe Slideslow element, sell full-length DMDs and consignment CDs, and become a voting member of the IAIA (International Academy of Independent Artists).  Prime artists will soon be getting a deluxe stat package.  For more details about subscribing to IAC Prime, click HERE

 

Q:  What are all these stations I see on the site?

A:  These are playlists created by artists and listeners.  The heart of iacmusic.com is its very active station community.  Any artist or listener can start their own stations.  There's a nice guide to doing so HERE.  You can also export your stations to any domain website you have or your my space page with ease using the KIAC Export Player found HERE.

 

Q:  Are there any hidden functions on the IAC Player that pops up when you click on a song or station?

A:  The IAC Player does many things.  Other than the functions that are labelled,  if you click on the picture it will take you to the artist page.  You can also click and drag the volume up to raise or lower it on the upper right corner of the player.  Also if you click on the darkened part of the song progress bar, you can drag that to fast-forward or rewind the song!

 

Q:  What are the best ways to promote my music using IAC?

A:  One of the best ways to get your music circulating at IAC is to start a station and get involved with the station community.  Also you can join the forums and post a link.  And.. we also have a special personal page section called the pipeline that we encourage every artist to start a separate page for HERE.  Also if you know any avid indie music lovers, the pipeline is made especially for listeners.  We would also like to encourage you to spread the word about IAC on other parts of the internet, and help with the indie revolution!  You can link to IAC by using various banners found HERE.

 

Q:  How can I join the IAC forums?

A:  Just go HERE and register.

 

Q:  Is it true you can set the forum to different themes and color schemes?

A:  Yes, if you are logged in, click on your profile, scroll down towards the bottom and you will find a vast array of choices for you to change the exterior appearance of the forums to your personal taste.

 

Q:  If I want to find songs in a specific style, how can I do that?

A:  You can use "Find a Genre" on the left side of the front page.  Or you can go to the charts page from top menu and go to whatever genre you want and click on songs on the chart to play them.  Or, you can do a search for that genre using the search engine and many genres have a fair amount of stations representing them.  Also you can check out the list of genre-based feature stations on the station homepage.

 

Q:  What is the IAIA?

A:  It's the International Academy of Independent Artists.  Every year we have Golden Kayak awards and this body of voters (which consists of IAC Prime artists) pick out the individual genre and artist awards. HERE are the winners from the Awards Show held in early 2006 which also included an acceptance speech from Rachel Fuller and Pete Townshend you can hear HERE.

 

Q:  Why do I see name artists on the site?

A:  IAC feels there are many, many indies without a high level of fame that are producing better songs than most of the current mainstream acts, it has been proven they hold their own on IAC charts with more famous acts.   Some of the name acts we have at IAC epitomize the indie spirit and no amount of prominence changes that.  Also some of these top acts bring more listeners to the site which is beneficial to indies.  The adminstrators of IAC will never forget that our purpose is to elevate the online indies, and will never let that collective group be obscured on iacmusic.com by name artists . 

 

Q:  What's this about the Legends of IAC?

A:  The Legends of IAC are a group of artists who have had exceptional success on the KIAC Big 50.  Each year at the Golden Kayak Awards there will be new inductees if any artists qualify.  To qualify you must have at least 2 #1 songs or 3 Top 5 songs on the KIAC Big 50.

 

Q:  What is the overall business plan for IAC?

A:  Currently IAC invests all revenues back into IAC, and we also have investors who contribute as well.  IAC has vast, extensive plans to bring indie music to a much larger audience and this requires funds.  The owners have a mission to change the face of popular music and get the best songwriters in the world to their rightful place in the sun. 

 

Q:  How can I keep up-to-date on what's going on at IAC?

A:  We usually mention new features on the front page marquee, but we also have an IAC News Page HERE.  The best place to keep up on things though, is the IAC forums.

 

Q:  Can I volunteer to help with IAC?

A.  Absolutely.   Contact Toby at iacmusic@aol.com

 
 

Songs

 

Q:  How do I upload songs?

A:  Login to your page, find the song section on the left, then Click 'Add Song'. 

 

Q:  How do I pick a genre?

A:  Pick the closest approximation of a main category first (this helps people find what style they are looking for), then you can write your own creative subgenre if you so choose by just typing into the blank space available for this.  Or you can choose one of the subgenres already available.

 

Q:  What are the unusual subgenres I see around the site, some of them are crazy.

A:  IAC decided to add a little spice to the song descriptions by encouraging artists to create their own genre name.  These do not aid in sorting songs into categories (that's the main genre that does that) but can be quite descriptive and are fun to come up with.

 

Q:  I can't decide on a genre for my song.

A:  Pick what you think is the closest one, it will help others to find your music.

 

Q:  I don't really believe in genres.

A:  Then choose the genre called No Genre

 

Q:  What bitrate kbps mp3s must I use?

A:  You can use any bitrate mp3 you want up to 320.   However it is recommended you use from 128 up to 256kbps mp3s, as 320s don't play as reliably on slower versions of broadband.  Also, you can use various other formats, such as mp4 or wma for Super HiFi files for selling purposes only.

 

Q:  I see a special slot on the Song Upload page for Super Hi Fi Files, what is this? 

A:  These are special files you upload to be used for sale only.  You can still use 320 kbps on your page for streaming but the ability to upload a second file will allow you to sell a higher quality songfile than is available for streaming on your page, if you so choose.

 

Q:  How many songs can I have on my page?

A:  Free pages are allowed 2 songs (If you came to IAC when the limit was 3, you are still permitted 3).  If you upgrade to IAC Prime you can have up to 30 songs on your page.

 

Q:  If I came in as a basic artist with 3 songs, if I delete one will I only be allowed to have 2 songs?

A:  No you can still have 3 but the way around this is to click on a song title and edit it completely, adding the name of the new song along with the new mp3 file to the 3rd slot rather than deleting it.

 

Q. My songs are not showing up on my page, what gives? 

A.  Did you get an indication that your song was successfully uploaded ?  If so, look in your song Administration area (click on the song title itself) and make sure the active box is selected on the songs.

 

Q:  How do I edit the information for my song?

A:  Go to your administration page and click on the title of the song you want to edit, that will take you to the individual song edit page.

 

Q:  Can I cover up my songs so they don't show up on my page?

A:  Yes, just click on the song title on your administrative page (which will take you to the song edit page), and then uncheck the Active box.

 

Q:  There's a picture I didn't upload next to my song.

A:  You didn't upload a picture for the song.   When you do it will replace the default picture.

 

Q:  I can't seem to get songs to stream, what gives?

A:  If songs aren't streaming, it might be in your popup settings (popup blockers must be off or IACmusic.com must be allowed to create popups), but usually if you download the newest version of Flash HERE, you'll be ok.

 

Q:  Can I sell my songs as download singles?  How?

A:  Yes, by clicking onto your song on your administration page, checking the download sales box and setting your price?

 

Q:  How much should I charge for my songs?

A:  The most common price on the internet is 99 cents, but many indies charge less. Some charge more.  IAC's default price is .50. 

 

Q.  I have a track on my page and I'd like to replace it with the same track--different mix--so therefore a different file.  If I do so will its play history and chart ranking be affected?

A.  Click on the song title in your Artist Area to go to the song edit page for that song. Under "HiFi file - normal streaming", select Browse and then find the new file on your system that you wish to upload to replace the current mp3 file.  Done this way, the song will keep its stats and chart position, and remain on the stations you have been added to.  If you delete the song completely, none of these will remain intact.

 

Q:  Can I post songs with profanity in them?

A:  Yes, but you must check the box on your song edit page (Click onto the song on your administration page) that says Content Advisory.

 

Q:  My song for some reason plays too fast, how come?

A:  Your file was probably sampled at 48.1 or some other nonstandard rate instead of the standard CD rate.  Reencode it at 44.1 kHz sampling rate. 

 

Q:  Can I post cover songs at IAC?

A:  Only if you have proper license and/or permissions.  By uploading it you've agreed to the Terms of Use which states that if you upload it, you have proper permission to do so.   And you should check the box that says Licensed Cover on your song edit page.

 

Q:  Can I post short song clips?

A:  IAC prefers that you didn't.  The site is based around the station community and station managers don't want to put songs that cut off on their stations.

 

Q:  How do songs get on Hitline?

A:  Hitline is a function of the programming dept.  Those songs are chosen and changed frequently - every day or so. 

 

Q:  How can I get my song on somebody's station?

A:  You can ask them to listen on their station tagboard.

 

Q:  I don't want my songs to be on the charts.

A:  Click onto your song on your administration page and you can uncheck the chartable box.

 

Q:  My song picture isn't showing up on the player.

A:  The player currently only shows jpgs, you may have used a gif.  If you resave the pic as a jpg it will work.

 

Q:  Who is the A&R guy?

A:  He is a highly qualified music critic who gives you a lot of value for 10 dollars.  IAC agreed not to reveal his name as a condition of his employment with the site.  To submit a song to the A&R guy, go to the Artist Help Station HERE.

 

Q.   Can I put my music videos up at IAC?

A:   Not yet, but that feature is coming, down the road.

 
 

Artist pages

 

Q:  How can I start an artist page, must I have an invite, and how much does it cost?

A:  Go HERE to start an artist page, it is free and you don't need an invite.

 

Q:  I can't seem to log in, what's going on?

A:  You need to make sure you're enabled for cookies.  In IE it's found in Tools, Internet Options, and Privacy Settings.  If that doesn't help, you may have forgotten your password.  To retrieve it, go HERE or write to support.

 

Q:  I'm having trouble uploading a picture..

A:  Your file may be too large.  Your main artist pic should be reduced (in proportion) to 400 wide, and the best size for your song pics are 400x400.  HERE is a program very good for changing the size of your pic without losing resolution. 

Another possibility is that your file may have the same name as a file already on the IAC servers. Try renaming your picture file before uploading it.

 

Q:  I'm having trouble changing my artist picture, it doesn't seem to take the new one.

A:  Your file may have the same name as a file already on the IAC servers. Try renaming your picture file with a slightly different file name before uploading it.

 

Q:  Can we have a short url for our artist page?

A:  Yes, your short url by default is http://iacmusic.com/yourartistname but you can change that in Edit Artist Info in your administration area.

 

Q:  How do I change the color of my page?

A:  Go to the section of your administration page called Change Page Template and you have numerous choices.

 

Q:  I don't want a tagboard on my page.

A:  Just Click on Tagboard and you can opt to remove the tagboard from your page.

 

Q:  Somebody posted something nasty on my tagboard.

A:  Just go to Tagboard Options and you can delete any post you don't want on there.

 

Q.  How do I link my other site(s) to my IAC page? 

A.  Here are some banners to use to link to. 

 

Q:  There's an error message when I click on a certain link..

A:  Occasionally the site resets, though usually not during daylight hours.  Wait 2 minutes and if error message is still there, contact support from your administration page.

 

Q:  How can I make my basic page a prime page?

A:  Go to your administration page and click Go Prime on upper right side and follow the instructions.

 

Q:  What benefits come with an IAC Prime subscription?

A:  Go HERE and they are listed.

 

Q:  How soon will my prime page be activated?

A:  Usually within a few minutes.  Sometimes Paypal takes awhile to process, if that's the case, write IAC support.

 

Q:  Can I subscribe if I don't want to sign up for Paypal?

A:  Yes, you can mail a check to 

Independent Artists Company
7419 Metcalf, Suite 263
Overland Park, KS 66204

Put "ATTN: Subscription" on the front of the envelope.

If you email admin@independentartistscompany.com that you've sent a check, they'll activate your Prime account immediately.


 

Q:  Can I place advertising for my artist page on iacmusic.com?

A:  Yes, write to Toby at iacmusic@aol.com for rates.

 

Q:  Can we add html and "pimp up" our pages?

A:  Yes you can add that to your artist info in your administration area and add various effects to your page.

 

Q:  Can I change my artist name?

A:  Yes, write to the help/support link on your administration page and they can do that for you.

 

Q:  Can I have more than one artist page?

A:  Yes if they are separate musical projects.

 

Q   How do you use the photo gallery? 

A:  That's a prime benefit, you must sign up for IAC Prime.  Then, you can upload up to 50 pics in your Gallery from your administration page.

 
 

Stations

 

Q:  What are stations about, why start a station?

A:  Stations are a list of streamable songs along with audio intros if you choose.  The IAC station community is huge and extremely active. 

The first reason to start a station is because you make for yourself a great playlist of music.

The second reason is, if you create a good station, your song on it gets more exposure.

The third reason is, stations are just fun, they're like a whole world of creativity if you get into them.   


 

Q.  How are Stations ranked at IAC?

A.  Stations are ranked based upon the number of daily unique full-page plays, daily unique individual plays, and daily unique page views. Thus one can infer popularity as the essence of the rank. Stations with song lists in excess of 100 receive proportional downgrades, as it is felt that excessive length makes it too easy to 'throw in the kitchen sink', so to speak.

 

Q:  How often do the stations rankings change?

A:  Once a week, on Fridays.

 

Q:  Can I play my stations outside of the IAC site?

A:  Yes, by using the KIAC Export Player, which you can set up HERE.   It takes only a few seconds to generate code to put a fully functional, secure mp3 streaming player on your website or My Space page. 

 

Q:  What is KIAC Radio?

A:  KIAC Radio (the internet version) streams 24 hours of quality music.  It is the simulated version of the upcoming KIAC-FM.  You can listen HERE.

 

Q:  How can I get my songs on KIAC Radio?

A:  The playlist is chosen by the programming dept. but various station owners (some via the Monthly Station Contest) have their stations broadcast on KIAC.

 

Q:  How many stations can I start?

A:  There is a suggested limit of 25.

 

Q:  My station stops playing at a certain song, what's the problem?

A:  The song may have a defective mp3 file. You should report the song to Support, and remove it from your station until the artist uploads a new file.


 

Q:  What are station adds?

A:  They are the songs that get added to stations daily.  You can look at all the station adds HERE.

 

Q:  What are genre-based stations on the Station Homepage?

A:  These are stations with songs picked by programming dept. to be featured in those genres.

 

Q:  Is it okay to spam station tagboards?

A:  IAC doesn't disallow it but this kind of thing does tend to make some of the most active station managers sour somewhat on an artist, so it's probably better to just pick some stations that fit your music best. 

 

Q.  Is there a limit to the number of songs you can have on your station?

A.  Nope, no limit. However we do usually recommend 40 or 50 as a good cutoff point to start a new station.

 
 

Charts and Statistics

 

Q. How should I read the columns in Chart Positions and Plays (Song Statistics)?  Raw Plays?  Unique Plays?  What do these mean?

A.  The raw plays are every play you get including somebody who might click on your song 10 times in a row. Only one unique play per song per IP per day is registered. Thus, if someone plays your song 5 times in one day, you will get 5 raw plays and one unique play for that song. 


 

Q.  What are the Charts based on? 

A.  The KIAC Big 50 is compiled by our programming dept, is a feature chart, and has nothing to do with song streams. The genre and All Genres charts are based on number of unique plays with a formula that involves where the play came from, when you received the plays, and stream completion percentage - that is, the average duration of a songplay relative to the song's length. 

 

Q:  What is the exact formula used for the genre charts?

A:  IAC doesn't publish the exact formula for the genre charts because that would facilitate gamers who try to exploit any system to boost themselves.

 

Q:  It seems like some artists are gaming the IAC charts.

A:  Anywhere there are play charts in online music, there are artists trying to cheat the system by artificial means.  IAC has access to IP numbers for all plays and publishes plays as they are occurring HERE.  The IAC Operations Manager was an anti-gaming activist at mp3.com and the site is always vigilante in keeping their eyes open for statistical anomalies.  Hence, IAC is much more equipped to recognize and handle gamers than other sites where they take much more of a laissez faire attitude.

 

Q:  My song is in the top 5 in its genre, why isn't it on the KIAC Big 50 ?

A:  The KIAC Big 50 is compiled by the programming dept, and has nothing to do with play charts.

 

Q:  How can I get on the KIAC Big 50?

A:  There's nothing special you can do to make that happen.  Songwriting is a crucial aspect, Independent Artists Company is based around that and we encourage all artists to invest quality time in their songwriting and to try to be as prolific as possible. 

 

Q:  How often do the genre charts update?

A:  Once a day

 

Q:  I have less plays on a song than I did a week ago, something is messed up.

A:  You're looking at a moving range of time.  If you had a lot of plays on days that fell out of the charting range, that's going to happen because you have less plays on the current range.  To illustrate, say on the week of May 5-11, you were promoting your song a lot and received twice the amount of plays as usual.  Eventually the point in time is going to come when that week is dropped from the current chart range, and then it's quite likely that your amount of plays under Chart Positions and Plays will be a smaller number than previously, when the week of May 5-11 was included.

 

Q:  What is the "underground 40?"

A:  It's an alternate chart for some of the styles of music that aren't represented as much in the KIAC Big 50, which is more focused on rock and pop music.  It's an eclectic mix of quality music.

 

Q:  The charts are unfair.

A:  Many indie artists have become so hooked on stats and charts that they put the whole subject under a magnifying glass and are only happy if their song is going up or at the top, and start pointing fingers, if otherwise.  In the era of the mp3, a number of superb artists who fell into this mode stopped making music altogether.  IAC tries to advise those caught in this wave of thinking to try and remember why they started making music in the first place, it's not a competitve sport.  Charts are mainly a tool to help promote artists and do not provide an objective determination of the quality of your music.

 

the pipeline

 

Q:  What is "the pipeline?"

A:  It's  IAC's ramped up personal page environment, a state-of-the-art networking community that takes the whole concept to the next level.  Most importantly, this is the first page of this kind that has stations as part of the equation.

 

Q:  How do I sign up for a pipeline page?

A:  Go HERE.

 

Q:  How can I set up what music plays on my pipeline page?

A:  Go to "Set Page Music" on your pipeline administration page.  You can choose whether or not your page has autoplay and you can pick any station on KIAC to stream.  You can also choose whether the songs shuffle or stay in order.  If you use your pipeline page to create a station, that station will automatically stream when somebody opens your page unless you change it.

 

Q:  I'm having trouble setting up a pipeline page, it says the name is already taken.

A:  Since we use the same express urls for pipeline and artist pages, you must choose a name that has some variation on your artist name if you already have another page.  Most people use an underscore _ either in the middle of 2 words or at the end of their artist name but it's up to you.

 

Q:  How does one get a featured blog?

A:  Pipeline administrators look for interesting content and writing, blogs in the purest sense of the word, rather than just promo blurbs. 

 

Q:  I don't really get the pipeline, what purpose does it serve?

A:  It puts the artists and the listeners in a community together, and has many features and networking tools that make it the most comprehensive feature-filled personal page on the web.

 

Q:  Why can't we log into our pipeline page at the same time as our artist page?

A:  That will be coming somewhere down the road but in this aspect, it's similar to other sites where you can have both an artist and a personal page.

 

Q:  Can we build up a list of friends on the pipeline?  How do I request that another person be my friend?

A:  No, IAC doesn't want any part of the friends tally thing like you see at My Space.  Friendship is not just a click away and friends are not for collecting.  We feel that whole concept dummies down the internet.

 

Q:  Can we add html and "pimp up" our pipeline pages?

A:  Yes you can add that to your artist info in your pipeline administration area and add various effects to your personal page.

 

Q:  How do I change the color of my page?

A:  Go to the section of your administration page called Change Page Colors and you have numerous choices.

 

Q:  What does it mean when the logo on a pipeline page is blinking?

A:   It means there has been a recent addition or change to the page or a new post on a blog or the tagboard.

 

Q:  What does it mean when the logo on my pipeline administration page is blinking?

A:  It means there's a new Private Message in your box or a new comment on one of your blogs.

 

Q:  I don't want a tagboard on my page.

A:  Just click on "Tagboard" and you can opt to remove the tagboard from your page.

 

Q:  Somebody posted something nasty on my tagboard.

A:  Just click on "Tagboard" and you can delete any post you don't want to remain on your page..

 

Q:  What is a secret message?

A:  It's just something fun you can change regularly that will give your page visitors something else to do when they arrive at your page.

 

Q:  What are "action pages?"

A:  Any page that has a recent entry of any kind.

 

Q:  I notice the KIAC Big 50 plays on my pipeline page, is there a way to change that?

A:  Yes, if you start your own station from the pipeline, it will play that instead of the Big 50.  In fact, if you go to Set Page Music on your pipeline administration page, you can set your pipeline page to play any station on the site, or no station at all.

 

Q:  How can I change which pics show up on my pipeline page?

A:  The first 3 listed in your Picture Gallery are the ones that are viewable on your page.  If you click on those, btw, you can view the full image.

 

Q:  Why are there 2 different blogs on the pipeline pages?

A:  IAC thought it would be nice to provide both a main topic and a journal, as a way of giving the blogger more options.

 

Q:  Is there a short url for pipeline pages?

A:  Yes, it's http://iacmusic.com/yourpagename, though you can pick a different one in your edit info section.

 

Q:  What is the KIAC Top 5 Artist feature about on the pipeline?

A:  IAC hopes that everybody at some point will list their 5 favorite acts (not themselves and their personal friends) and eventually we will have a new feature coming that will involve these picks.

 

Q.  When I logged into my Pipeline Administration today, it looked just like my Artist Administration, why is this? 

A.  You have to be sure and log out of your Artist account before logging in to your Pipeline Admin

 

Q.  How can I change my Artist/Pipeline Name? 

A.  Email support through the link on your Admin page and they will take care of it for you. 

 

Q:  What can I do to network on the pipeline?

A:  If you see an interest blog topic, write a comment, you have to be logged in to do that.  And invite all your friends to start a pipeline page!

 
 

Digital Sales, DMDs/CDs/etc.

 

Q:  How can I sell my songs on IAC?

A:  Go to your administration page song area, click on the song title, and then scroll down and check the box for download sales and set your preferred price.

 

Q:  Do I have to be a Prime member to sell my songs?

A:  No, any artist can sell their downloads.

 

Q:  How much should I charge for my download?

A:  That's up to you, the standard price on the net is most often 99 cents.  Many indies charge 50 cents also.

 

Q:  How much does IAC take out of each sale?

A:  IAC got tired of corporations taking huge cuts out of indie profits so now iacmusic.com takes 0 and the artist gets 100% of the list price of all product!

 

Q:  What is a DMD?

A:  It is a digital way to sell your music in CD form.   IAC's revolutionary DMD provides everything you once got from a CD but injects all the past magic of opening and perusing a new album into the digital product.  You can add links, pics, lyrics, all kinds of info to your Ultrapage.  For more details and instructions on how to set it up, go HERE

 

Q:  What is an Ultrapage?

A:  It's the digital page an online listener can bookmark after purchasing that really provides an intimate door into what the artist is about.  Look HERE to see an example of one that has some more involved content

 

Q:  How does somebody create an elaborate Ultrapage?

A:  The best way is to add pics and info to each song, additional photos in the gallery section, and a lot of content in liner notes which is a box called Full Description.  Some artists link to even more songs and various pages they have.

 

Q:  How much does an artist charge for a DMD?

A:  That's up to you.  You can also create one that is more of an EP and charge as little as $1.98 for it.

 

Q:  What's the best price to put on my DMD?

A:  The ones that have sold most have been priced at 4.99, 5.99, and 6.99.

 

Q:  Can I sell my already made CD on IAC?

A:  Yes, IAC Prime artists can do this.  See HERE for more details.

 

Q:  How does the payout work for sales?  Do I need to set up a paypal account?

A:  Sales of DMD singles, DMD CDs, and Consignment CDs are reported in the artist's IAC account, available by a link from the Artist Area. DMD singles sales and consignment CD sales are reported immediately after each sale. Currently, DMD CD sales are reported on the last day of the calendar month, but programming is in progress to initiate reporting immediately after each sale.

IAC automatically credits to the artist Paypal account on file if any, all artist earnings as of the end of the quarter on the 15th business day after the last business day of a calendar quarter, provided the total amount of such amount is equal to or greater than $50. However, artists who have any earnings balance may request a check for the balance at any time. 

 

Q:  How can I tell if I'm selling any downloads or DMDs?

A:  Go to Artist Account on the left side of your administration page.

 

Q:  Can people buy music if they don't have Paypal?

A:  You don't need to have a Paypal account to use a credit card on Paypal. But if you don't want to use Paypal or a credit card, you can send a check to:

Independent Artists Company
7419 Metcalf, Suite 263
Overland Park, KS 66204

Put "ATTN: buying music" on front of envelope.

 

Q:  Why does IAC take no commission for music sales?

A:  Places like iTunes and others take a big piece of the indie pie for transactions that cost them very little to process. IAC seeks to provide an alternative to corporate music business as usual..